MiniClass - Ticket Support System

MiniClass is a PHP system developed to offer your clients a great user experience,
where Clients can submit new Tickets or Bug Reports and keep in touch with you or your Agents.
this Support ticket system is built in a way that facilitates great user experience for your Clients / Customer / End-User.
Accessible by multiple agents and admins, this tool helps in managing tickets generated by Clients / Customer / End-User.

MiniClass - Ticket Support System - 1

Demo accounts

Try Before You Buy
Website Demo: https://miniclass.cdojo.dev

Client Account: https://miniclass.cdojo.dev

register with your data to login

Support team Panel Account: https://miniclass.cdojo.dev
Email: alex@gmail.com
Password: 123321

FEATURES

  • Security

    • secured system (SQL injection, XSS, CSRF)
    • Laravel as a backend.
    • Safe passwords.
  • User & Registration System

    • Login System comes with a Forgotten Password page, to allow users to reset the password via email.
    • making sure the email address is unique and valid.
    • Secure passwords and encripted!
    • Fast login and registrations.
  • Clients

    • Any register user can login/ forget password.
    • Mange or update his information in profile settings
    • Receiving E-mail for each ticket reply with respective ticket status.
    • Clients can create tickets either by registering an account
    • Client Search for his problem in knowledge base section.
    • Client submit a ticket with (subject, message, attachment file).
  • Admin Panel

    • Flexible control panel system with full options.
    • Admin restrictions.
    • Full Controlle over website.
    • Control team members and support users
    • Mange tickets and reply on it.
    • Admin can add and manage FAQ.
  • Moder design with bootstrap fully costumisable.

    • Profile – my tickets page
    • Single page for FAQs listing
    • User Profile included all details about client and his tickets.
    • Login/ register/ forget password pages.
  • Other Features

    • E-mail for each ticket reply
    • Better support is a more happy client thats the goal of miniclass
    • Simple and well understanding template email for new reply and forget password
    • All your clients problems in one place where they get solved
    • Easy installation (no coding needed).
    • Nice designfor the website and admin section
    • Fully Responsive for Website and admin panel
    • Clean Code with hight performance.
    • Easy Customization
    • High performance.
    • Supporting Google Analytics.
    • More features with users requests.

 New FAQ section with searshing ability.
 New landing page and admin UI
 Bug fixes  

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